1. Introduction
At Lexvion LLC, we are committed to delivering your cosmetics products quickly and safely. This Shipping Policy outlines our processes, timelines, and shipping terms for customers in the United States.
2. Shipping Area
We currently ship only within the United States. International shipping is not available at this time.
3. Free Shipping
All orders are shipped free of charge, regardless of order size or product quantity.
4. Order Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
5. Cut-Off Time
Orders placed before 5:00 PM EST, Monday–Friday, will be processed the same day. Orders placed after this cut-off time will be processed the next business day.
6. Delivery Time
Standard delivery within the U.S. usually takes 3–7 business days after your order has been processed and shipped. Delivery times may vary depending on location and carrier.
7. Shipping Carrier
We use trusted U.S.-based carriers to ensure your order arrives safely and on time. You will receive tracking information once your order is shipped.
8. Order Tracking
All shipped orders include a tracking number. You can track your order directly on the carrier’s website for real-time updates.
9. Address Accuracy
Please ensure your shipping address is complete and correct. Lexvion LLC is not responsible for delays or lost packages due to incorrect or incomplete addresses.
10. Delays and Exceptions
While we strive for timely delivery, delays may occur due to weather, carrier issues, or other unforeseen circumstances. We will communicate any significant delays promptly.
11. Contact Information
For questions about shipping, tracking, or order status, contact us:
Address: 114 Old Lafayette Ave, Lexington, Kentucky 40502 United States
Phone: +1 (317) 260-8690
Email: support@lexvion.com
Business Hours: Monday – Friday 9:00 AM – 5:00 PM